About us
Geekmall is an e-commerce platform specialized in selling electronic devices (especially smartphone, tablet and similar), particularly in the European B2C market. Geekmall is responsible for commercial agreements with leading manufacturers and suppliers in the industry.
Our services
Shipping from a European warehouse without additional taxes and other supplementary costs
Fast and safe shipping with express courier
Helpdesk and customer service in multiple languages
2 - year EU warranty
Reliability, professionalism, fast services and much more!
Our products
We are specialized in Chinese-made products from trusted and reliable brands such as Xiaomi, OnePlus, Huawei, LeEco and many others
We offer the best brands and high-quality products at the lowest prices
All devices are 100% original
All brands and products are selected and tested carefully
How to shop
Placing an order on Geekmall is fast and exceptionally easy. You can simply register on our website, add the desired products in the cart and proceed to payment.
IMPORTANT: The client is obliged to contact our customer service before utilizing any of our technical services assistance and reparation. Any product or package sent to our facilities without the Return Material Authorization will not be accepted. The customer service is active from Monday to Friday 8AM - 5PM and answers to all received emails and enquires in their arrival order. We commit to answering to every request in the shortest time possible and we ensure that every request is being handled in less than 48 working hours.
What does my warranty include?
Geekmall offers its warranty and repair services exclusively for devices purchased on our website, that can be verified through the order number and the International Mobile Equipment Identity (IMEI).
The warranty covers only malfunctions presented by a regular use of the product, i.e. factory defects.
The warranty is not applicable to products that present:
external damage and/or defects such as damage caused by misuse and accidents (unintended falls, bumps, burns etc.)
internal damage caused by water or other liquids
improper or unauthorized repairs (open devices, lack of or damaged labels and seals etc.)
malfunction due to installations of unofficial firmware
damages due to improper electric voltage
In order to be eligible for applying to our warranty services, the screens must be intact. Particularly, damaged, chipped, scratched or broken screens will not be covered by warranty. We suggest you use the device with maximum caution and attention and use protective film or gorilla glass when possible.
Returns Policy
The client has the right to return the purchased products within 14 days of the date of receiving the item. The client must inform our customer service team by sending an email to info.en@geekmall.eu. An RMA module will be provided that must be included inside the package together with the product. To qualify for a refund the returned product(s) must be in perfect conditions, not physically broken or damaged. If the product is devalued in any way, caused by an improper use of the client (damaged, scratched, missing the original accessories, product altered or modified in any way etc.), Geekmall reserves the right to reimburse the client only partially. The shipping costs, in this case, must be covered by the client and the product must be shipped with tracked delivery services no later than 7 days of having informed us on the withdrawal of the contract.
Geekmall will do its best to reimburse the client in the shortest time possible. Refunds will be processed and paid within 30 days of our receit of the product.
DOA (Dead On Arrival)
Products received by the client which are dead on arrival, do not function or have been broken from the exact moment when the client received them are considered DOA. In these particular cases, the client must inform us via mail (info.en@geekmall.eu) about the malfunction of the product within 24 hours of receiving the product. Beyond this term, the product will not be treated as DOA but as regular after-sale support and assistance. Geekmall.eu will collect the pack
Shipping and delivery
All products available on Geekmall are shipped from our EU warehouse with express couriers (DHL or DPD) that guarantee fast and reliable services internationally.
Costs
Verifying the shipping costs is very simple! All you have to do is insert the desired products in the cart and access it afterward. There are no extra costs, the products have been already cleared through customs and the price includes all import costs like customs duties and taxes.
Shipping and delivery times
The products are shipped within 48 hours (2 working days) after the payment is verified. The orders are shipped with DHL or DPD courrier.
DHL delivers in 24/72 working hours, while DPD delivers in 2/5 working days. Products are not being shipped on weekends and holidays.
Total delivery time = order processing time + shipping delay
Tracking
At the moment of dispatch, you will receive an email containing the tracking code for your order. You can use the code on the courier's website where you can obtain more information on the progress of the shipment and the estimated delivery time and date. The aforementioned tracking code is activated within a few hours from when the item is shipped, in some cases it is activated by the end of the day.
If you have chosen DPD, you can check tracking code at https://vas.brt.it/vas/sped_numspe_par.htm, by simply inserting the code in the "Customer Parcel ID" field. Once on the tracking page, you will only have to click on the "DPD" button.
You can check your DHL tracking code at http://www.dhl.com/en/express/tracking.html .
Damaged package?
Should the package present damages or signs of tampering, we advise you to sign with reserve (or refuse the package) at the time of delivery.
Having issues with the shipping?
Should the ordered goods not arrive in 5 working days, please contact first the local courier office providing them the tracking code and then email Geekmall so that we can verify the if the order number corresponds to the delivery address.
Please do not hesitate to contact us in case of any queries by sending us an email on info.en@geekmall.eu .
Vouchers to save at Geekmall
Looking for promotional codes and vouchers to shop and save at Geekmall? Check out our website for the latest coupon codes! We update the available list on a daily basis to ensure that you get to save when shopping online. To get the best and latest promotional codes, browse to the top of this page.
We are dedicated to helping our loyal visitors get discounts from as many online shops in the UK as possible. We have listed over 20,000 online shops based in the UK on our website each with a wide range of vouchers and coupon codes. For example, have a look at Cooks & Company Discount Code or Tischtennis Manager Discount Code, they have daily new offers and voucher codes.
You will notice that there are vouchers for specific products and there are those for an assortment of products. Each of these vouchers can be used in the UK. We also offer promotional codes from brands and stores in China, Brazil, and Europe. This way, our loyal visitors will save when shopping internationally.
To find voucher codes on our website, we have selected the best voucher codes for Geekmall and placed them at the top of this page. As a result, we have saved time for our loyal visitors. So, if you are shopping at Geekmall, use coupon codes from our website. That way, you will save and enjoy your shopping experience.
What is a Geekmall voucher code?
This is a unique code generated by a computer algorithm designed to offer you discounts on your next order. Also referred to as a promotional code, discount code or promo code, online stores from around the world use the alphanumeric code to offer discounts to their customers.
How can I use Geekmall discount code?
Our voucher codes can be used in two ways. In method one, click 'SHOW CODE', copy and paste it into your shopping cart. Method two is where you click on 'VIEW OFFER' and you should be directed to the webshop. Here, the discount will be applied immediately.
How to locate voucher codes at 1001vouchercodes.co.uk?
Start by looking for your favourite store using the search function at the top of this page. If you are in search of a specific brand or product, type the name in the search bar. You can use the following function 'CATEGORIES' or 'SHOPs A-Z.'
You can also copy the voucher from Geekmall by clicking at 'VIEW OFFER' or 'SHOW OFFER.'
If the voucher code is not showing, copy it by clicking 'COPY'. If the modal is not showing, click on the big blue button with the label 'VISIT Geekmall.'
At Geekmall, you can select one or more products and add them to your shopping cart. Once you are done shopping, take a close look at the shopping cart for the space made available for your promo code. Before checkout, enter the discount code in the space provided and it should be applied automatically.
Check to ensure the voucher code is added correctly. If the voucher is not valid, then it has expired. In addition, the voucher may be valid for another product. In such a case, get another voucher code that applies for that product. Don't forget to read the terms of the discount code.
If you are successful in applying the code, share our website, voucher codes, promotional codes and offers with family and friends so that they can save too.
FAQ
Are there any discount codes available for Geekmall?
At the moment there are codes available and 5 offers at Geekmall.
How much benefit can I get from Geekmall?
In the past 30 days, 8 visitors saved an average of 10% at Geekmall. There are sometimes also free shipping promotions active.
How can I redeem a Geekmall discount code?
To use a Geekmall coupon, copy the code with the mouse and paste the code into the appropriate field during check out. Please note that discount coupons sometimes do not work with all orders. Sometimes you can also redeem the coupon at the physical store.
How many offers does Geekmall have on average?
There are codes available today and 5 offers at Geekmall. On average, Geekmall 5 has coupons and/or promotions online
Are the discounts valid for everything on Geekmall?
You can save money at Geekmall by using one of the current Geekmall coupons from 1001vouchercodes.co.uk. At the moment you can save a maximum of 10%.
Until when are the discounts valid on Geekmall?
Each promotion code of Geekmall has an expiration date, the code can only be redeemed before this date. Some Geekmall offers do not have an expiration date, then the promo code is valid until Geekmall runs out of stock of this item.
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